Once we have dispatched your order a notification will be emailed to you providing your tracking number. If a valid mobile number has been provided at the checkout the courier will also send you a text notification providing the expected delivery date as well as your tracking number.
Visit https://www.parcelforce.com/track-trace to track your order.
Custom duties and taxes are paid for in advance. You do not need to pay the courier companies before the item is delivered. If you are contacted by anyone asking to pay custom duties or taxes please get in touch with us by clicking HERE so we can verify this.
Delivery timeframes are estimates and should be treated as such. There maybe delays which are sadly out of our hands. We would always recommend to order in plenty of time to avoid any disappointment.
If your order is delayed please contact us by clicking HERE and we will look into this for you.